Terms and Conditions 2019-04-12T23:22:37-04:00

TERMS AND CONDITIONS

Please read carefully before making your purchase.

All orders made through this online store are considered custom orders, made as requested by client (you).  All orders are NON RETURNABLE and CANNOT BE CANCELLED once placed, due to the custom and made-to-order processes involved.

In consideration of the purchase, delivery, and installation/assembly of the Home Studio Surface, I as the Buyer hereby release and hold harmless HomePoleStudios.com LLC and its agents from any liabilities and claims arising from Home Studio Surface delivery, assembly, installation, or usage. I agree that I will never prosecute or in any way aid in the prosecuting of any demand, claim or suit against HomePoleStudios.com LLC, and any officer, agency, or any employee acting officially or otherwise, for any loss, damage or injury to my person or property that may occur as a result of delivery, assembly, installation, or usage of Home Studio Surface.

In the unlikely event of a product that’s been damaged in transit or is defective, Home Pole Studios is happy to assist with obtaining a prompt repair or replacement at its discretion.  I understand that in those specific circumstances, I as the Buyer am responsible for either (a) refusing to accept a shipment that shows obvious damage to contents, or (b) gathering photographic, written, and anecdotal evidence of such defect or damage as discovered upon receipt; and submitting this information in writing (email is acceptable) to Home Pole Studios within 48 hours of receipt of item.

With regard to shipping and delivery, I understand that my item will not ship until payment in full is received for my item and its shipping services.  I understand that the cost of shipping is not included in prices listed.  I understand that production time is estimated (but not guaranteed) to take 6-8 weeks, as all items are custom-made.